• Discussion Fanatics

    Unwashed, unworn and defective merchandise may also be returned or exchanged at any LOFT store location, with the exception of merchandise from the Maternity and Swimwear Collections. Please note, we cannot accept online purchase returns at Ann Taylor, LOFT Outlet, Ann Taylor Factory or Lou and Grey store locations.

  • Discussion Fanatics

    Loft - Maternity Returns Maternity merchandise cannot be returned to stores and must be returned via mail (with the exception of Final Sale purchases which cannot be returned to stores or via mail). There is a 50% off everything and free shipping posted on the Loft website right now.

    Subsequently, question is, does loft have free returns? Yes, LOFT does offer free returns and exchanges.

    Moreover, can I return Ann Taylor at Loft?

    Unwashed, unworn and defective merchandise may also be returned or exchanged at any Ann Taylor location with the exception of select merchandise explicitly noted in our return policy below. Please note, we cannot accept online purchase returns at LOFT, LOFT Outlet, Ann Taylor Factory or Lou and Grey store locations.

    What is the difference between Loft and Loft outlet?

    LOFT Outlets carry a more youthful look and more casual styles, while the Ann Taylor Factory stores cater more to professionals. Both divisions sell suits, separates, dresses, shoes, and accessories designed for professional women. Also, there usually is a nice selection of petite sizes at both stores.

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