• Simple Options to Return Equipment

    • Drop it off at a Customer Service Center or XFINITY Store. Click here to find a Customer Service Center near you.
    • Drop it off at The UPS Store. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns.
    • Use a Pre-Paid UPS Shipping Label.

  • Visit us at a Comcast Service Center or Xfinity Store Find a Comcast Service Center or Xfinity Store location near you - wed love to see you. Drop off your equipment at any Comcast Service Center or Xfinity Store. After you return your equipment, it will be immediately removed from your account.

    Also, can I return Comcast equipment to Xfinity store? Under the arrangement, Xfinity customers will be able to return equipment to Comcast by dropping it off at a UPS Store. It can be dropped off as-is, unpackaged, and will be shipped back to Comcast free of charge. Customers will receive a receipt confirming the equipment return, with the ability to track the return.

    Just so, can I pick up Comcast equipment?

    Xfinity Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand. Picking up, returning or exchanging your Comcast equipment.

    Can you use your own cable box with Xfinity?

    Re: Buying my own cable box You cant buy a cable box but you can buy a cablecard tuner and use your PC as a DVR with windows media center. Comcast provides a free cablecard and if you return all your equipment a small discount.

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